dxsummit.comDigital Experience Summit | The Conference for CX & Digital Leaders

Digital Experience Summit | The Conference for CXDigital Leaders Austin TX May 29-31, 2024 Already Registered? Visit CMSWire CONNECT Virtual Conferences Virtual Conference – Feb. 2022 Virtual Conference – May 2022 Virtual Conference – Aug. 2022 Virtual Conference – Oct. 2022 Agenda Sponsorship Speakers Video Library Video Library – Q1 2022 Video Library – Q2 2022 Video Library – Q3 2022 Vdeo Library – Q4 2022About the Conference About the Organizer FAQs Contact Us Home Master the Mayhem! Conquer the Digital Chaos and Deliver Game-Changing Digital Experiences DX Summit is now the CMSWire + Reworked CONNECT Conference Please note that in 2023 our Digital Experience conference has been rebranded as the CONNECT Customer Experience Conference . Please head over there for current programming. VIRTUAL CONFERENCE Customer Experience Strategies for an Accelerated Reality February 16-17, 2022 Now On Demand VIRTUAL CONFERENCE NextGen Customer Service Excellence May 18-19, 2022 Now On Demand VIRTUAL CONFERENCE How Great Organizations Empower Customer Experience Teams August 17-18, 2022 Now On Demand VIRTUAL CONFERENCE Future CX - Blending PhysicalDigital Experiences October 26-27, 2022 Now On Demand Recent Speakers Tony Byrne President Real Story Group John List Chief Economist Walmart Helen Papagiannis Author Augmented Human Websites Meet the Speakers Attendees Rave about DX Summit 96% Agenda Satisfaction Loved the case studies and the different industries represented.” 86% Recommendation Rate I shared the event on LinkedIn with clients and colleagues. I am very careful about what I share, and your event was an easy decision.” 80% Return Viewership I was very impressed with the availability of the presentations and the immediate availability of recordings. I was able to catch up with sessions an hour or two later.” "I thought you all nailed the virtual summit experience. You've definitely set a bar." Attendee Feedback DXS20 "Great speakers, great format! I learned so much.." Attendee Feedback DXS20 "The online platform was terrific!! It was super easy to navigate and everything was very quick to load." Attendee Feedback DXS20 "I was one of the speakers and you guys treated us like rockstars and I appreciated that." Attendee Feedback DXS20 "Very good format versus others I've viewed recently. Quick sessions, all in one day, and good Slack use for community." Attendee Feedback DXS20 "I really enjoyed the event and appreciate the opportunity to participate. Happy Hour was absolutely wonderful!" Attendee Feedback DXS20 "Thanks for providing on-demand recordings!" Attendee Feedback DXS20 Previous Next VIRTUAL CONFERENCE Customer Experience Strategies for an Accelerated Reality February 16-17, 2022 On Demand VIRTUAL CONFERENCE NextGen Customer Service Excellence May 18-19, 2022 On Demand VIRTUAL CONFERENCE How Great Organizations Empower Customer Experience Teams August 17-18, 2022 On Demand VIRTUAL CONFERENCE Future CX - Blending PhysicalDigital Experiences October 26-27, 2022 On Demand Watch the Previous 2022 Events On Demand Customer Experience Strategies for an Accelerated Reality Now Available ON DEMAND Conference Topics: CX strategy and marketing priorities for 2022 Customer listening and expanded Voice of Customer Contact center optimization using AI and predictive analytics CX strategy, CDPs and the customer conundrum Data privacy v. personalization: first-party data, cookies Game-changing solutions: composable DXP, low-code and more WATCH NOW NextGen Customer Service Excellence Now Available ON DEMAND Conference Topics: Call Center Innovation – Intelligent Automation, Artificial Intelligence, Prescriptive Analytics and More Voice of the Customer Best Practices – Operationalizing VoC Across Customer Touch and Service Points The Omnichannel Conundrum – Leveraging Customer Data and Personalization in a Privacy Conscious World Human vs Bots – Balancing Self Service, Conversational AI/ML and RPA with Human Touch HybridRemote Call Centers – Lessons Learned from 2020 to 2022 WATCH NOW How Great Organizations Empower Customer Experience Teams Now Available ON DEMAND Conference Topics: Cultivating Operational Agility: Leadership, Culture and How New Tech Like Headless, Composable/MACH and Low Code Change the Game Modern Customer Journey ToolsPractices for Deep Empathy and Team Alignment Customer Data Management for Employee EmpowermentIntelligent Experiences Operationalizing Voice of the Customer and Empowering the Frontline The Human Factor: Blending AI, Insights and Conversations to Solve Customer Pains WATCH NOW Future CX - Blending PhysicalDigital Experiences Now Available ON DEMAND Conference Topics: Building Customer Journeys that Seamlessly Blend Physical and Digital CX Reimagine Your Customer Experience for a World of AR, VR and Mixed Reality Using Analytics and Personalization to Create Customized, Real-Time Predictions The Chatbot Query: Is Your AI Asking the Right Questions? Enhanced Visibility with Dashboarding: TrendsMetrics in Customer Data Creating New Customer Data Strategies to Futureproof your CX WATCH NOW View the Agenda Connect with digital CX leaders Previous image Next image Master the Digital Mayhem! Tone down the noise — at DX Summit you will: Gain key digital customer experience skills that help you shape your initiatives Learn first hand how some of the top brands run their digital ops Get up to speed on the aspirations and realities of AI, Machine Learning and Customer Data Platforms View the Agenda Who Should Attend Digital Customer Experience Executives Customer Engagement Leadership Analytics and Optimization Owners Take the Next Step Digital Experience Summit gives you unparalleled access to the latest independent research and the people leading industry advancements. VIRTUAL CONFERENCE Customer Experience Strategies for an Accelerated Reality February 16-17, 2022 On Demand VIRTUAL CONFERENCE NextGen Customer Service Excellence May 18-19, 2022 On Demand VIRTUAL CONFERENCE How Great Organizations Empower Customer Experience Teams August 17-18, 2022 On Demand VIRTUAL CONFERENCE Future CX - Blending PhysicalDigital Experiences October 26-27, 2022 On Demand Want to Sponsor? Engage today's top digital customer experience executives. https://connect.simplermedia.com/contact-us/ Stay in the Loop Get regular program updates and pricing alerts (all fields are required). Sign-Up Join the community #CWCONNECT Digital Experience Summit is produced by Simpler Media Group . Visit other our brands: © Simpler Media Group, Inc. All rights reserved. Privacy Policy | Terms of Use | Digital Experience...